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If I'm in the process of paying my loan in full, should I notify Customer Service to stop my Autopay
Please note: If your regular mortgage payment is due before the payoff is completed, you're still responsible for making that payment.
Once-a-Month or Biweekly Payments
You can cancel once-a-month or biweekly Autopay anytime through our website. Just log in to your account, head to the Payment section and click on the Autopay link to make changes.
Still need help? We're here for you - just contact us!
Twice-a-Month Payments
You can cancel twice-a-month payments up to three business days before the draft date by giving our Customer Care Team a call at 1-800-449-8767. We'll be happy to assist you and make the process easy.
Will I receive confirmation of my Autopay start date?
How long does it take to set up Autopay?
Drafts scheduled within 10 days of the due date go into effect the following month. You may need to make a payment by another method before the Autopay drafts begin.
What should I do if I change my bank account?
Once-a-Month or Biweekly Payments
You can update once-a-month or biweekly Autopay anytime through our website. Just log in to your account, head to the Payment section and click on the Edit Enrollment link to make changes.
Still need help? We're here for you - just contact us!
Twice-a-Month Payments
You can edit twice-a-month Autopay by giving our Customer Care Team a call at 1-800-449-8767. We'll be happy to assist you and make the process easy. You can also notify us in writing by fax or mail.
Fax:
856-917-8322
Attention: ACH Department
Mail:
Onity Mortgage
Mail Stop SV61
Attn: ACH Department
1661 Worthington Road
Suite 100
West Palm Beach, FL 33409
What if I want to change my Autopay program?
We'll send a confirmation letter with the date of your first draft. Please continue to make your mortgage payment until you receive the confirmation letter and the draft date has been confirmed.
Do I have a grace period?
If I bounce a check, will the check be presented to my bank a second time?
Can private mortgage insurance (PMI) be canceled?
Yes, PMI may be canceled in certain circumstances.
Automatic Termination
If you’re required to carry PMI, we’ll cancel it automatically when your loan-to-value (LTV) ratio is scheduled to reach 78%. The LTV ratio is the difference between the loan amount and the original market value of the home.
LTV Example: If you borrow $88,000 to buy a house valued at $100,000, your loan-to-value ratio is 88%. ($88,000 /$100,000 = 0.88, or 88%).
Based on the original home value, we’ll project the date when your LTV will reach 78%, and we’ll plan to cancel your PMI on that date.
Early Cancellation
You can request early cancellation of PMI before the automatic cancellation date. Each mortgage investor has different requirements for canceling PMI early.
- In most cases, the property must reach at least an 80% LTV.
- If you obtained your loan less than two years ago, your investor may require a list of substantial improvements to evaluate the PMI cancellation request. You must have a description of the improvement, the date it occurred, and the associated cost.
- A home valuation may be required to determine your equity amount. The cost of the valuation will be your responsibility. We will let you know if a valuation is required along with the costs and steps to have the valuation completed.
- You must be current on your loan payments. You cannot have been more than 30 days past due in the last year or more than 60 days past due in the last two years.
What is private mortgage insurance (PMI)?
PMI may also be required to refinance if your equity is less than 20% of the value of your home.
Equity is the amount you have paid toward the loan principal through the down payment, your monthly payments, and additional payments to principal. Increases to your house’s market value can also increase your equity.
What is mortgage insurance?
The most common types of mortgage insurance are private mortgage insurance (PMI) and insurance through the Federal Housing Administration (FHA), called a mortgage insurance premium (MIP).
If you are required to carry mortgage insurance, the insurance may be canceled when the equity in your home reaches a certain percentage.