FlexPay is our direct-debit budgeting tool that lets you choose when and how you'd like to make your mortgage payments. With FlexPay, you can choose one or two unique draft days per month, and have payments automatically withdrawn from your checking or
savings account. If you choose to split your payment between two unique dates, you just pick a withdrawal amount for each date and specify the account - either checking or savings- to be debited for each draft. You can divide your total payment into whatever
two amounts you choose. In the event that an individual draft is returned unpaid, a fee may be assessed.
Signing up for FlexPay
Enrolling in FlexPay is easy.
Click Here to view and print the FlexPay form. Then mail the form with a voided check or savings deposit slip from the account you wish the payments to be drawn from. Please keep a copy for your records. It is important to note that if funds are drawn from
a joint account, the form must be signed by all parties. Once your form is received, you will be sent a letter indicating the start date for your FlexPay withdrawals. Do not stop making payments until you have received this notice. The processing time for
your FlexPay authorization is approximately 10-15 days. Please be sure to specify the day(s) and amount(s) to be drafted on the form. Again, please continue to make your mortgage payments by your current method until we notify you that the drafts will be starting.
NOTE: Commercial and HELOC loans are not eligible to enroll at this time.
Changes in your mortgage payment
Changes in the amount of your mortgage payment are not a problem with FlexPay. We will notify you of any changes prior to the effective date. After notification, any change in your payment will be reflected in the second draft, if applicable.
To cancel FlexPay, all you need to do is call the customer service department to indicate that you wish to do so. If you prefer, you may also send the request in writing to ACH Department, PO Box 5456, Mount Laurel, NJ 08054-5456 or fax to 856-917-8322. The
written request must include your account number, as well as your signature and must be received at least three business days prior to the first draft date.