warning If you have been affected by a natural disaster, we will help you through these difficult times. Please call us at 1-800-936-8705 to understand and start the process. Helping Homeowners is What We Do! right arrow

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Disaster Assistance

PHH Mortgage and its employees are here to help as you recover from disasters that affect your home or community.  If you need assistance please reach out by calling 1-800-936-8705, Monday through Friday 8:00am – 8:00pm EST. Helping Homeowners Is What We Do! 


Find below some information and links to useful websites.

  • Hurricane Preparedness Tips:  Are you prepared? Have a family communications plan, cash on hand, a battery-powered radio handy, and a plan for pets. Visit to learn these and other preparedness tips.
  • If your address qualifies, you can get immediate funds from FEMA wired to your bank account, and find help to local recovery resources and FEMA Disaster Recovery Centers (DRCs) near you.
  • If you have already received your insurance claim check, please click here for further information and assistance.
  • Learn more about how PHH Mortgage and Ocwen are helping homeowners and building stronger communities through a simple philosophy we call “Caring in Action.”