If you have been affected by a natural disaster, we will help you through these difficult times. Please call us at 1-800-936-8705 to understand and start the process. Helping Homeowners is What We Do!Learn More
If you received notice that your loan was transferred to PHH Mortgage, this section is for you. Here you can learn more about the transfer and what comes next for your loan. Welcome again to the PHH Mortgage family. We’re excited you’re here and we look forward to serving you.
Welcome to PHH Mortgage:
April 1st - EMM Loans
March 1st - Gold Star Mortgage Financial Group
March 1st - Rushmore Loan Management Services
Servicing Transfer Timeline
Shortly after this, you will receive the First Billing Statement.
We understand the timing of transfers can overlap with your payment due date. It’s PHH's current policy to not assess late charges or submit negative credit reporting during the first 60-day period following the transfer date.
Please refer to our FAQ’s for additional information.
Our mortgage professionals are here to help.
Contact Customer Service at 1-800-449-8767
Monday – Friday 8:00 a.m. – 9:00 p.m. ET
Saturday, 8:00 a.m. – 5:00 p.m. ET