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If you received notice that your mortgage was transferred to PHH Mortgage, this section is for you. Here you can learn more about the transfer and what comes next for your account.

Watch a quick video to learn how to read your Form 1098.

Learn more about when you'll receive your Form 1098 or refer to the Taxes and Year-End Frequently Asked Questions for more details. 

The IRS Form 1098, also known as the Mortgage Interest Statement, is used to report mortgage interest payments totaling $600 or more made on a single mortgage during the calendar year.  

Form 1098 only reports mortgage interest payments that we received during the calendar year.  If you made interest payments to another company, you may receive a separate Form 1098 from them. 

Additionally, any mortgage interest paid using funds from the Homeowner Assistance Fund Program (HAF) is excluded from the total reported on Form 1098.

Real estate taxes disbursed are reported in Box 10 (Other) on the Form 1098 as a courtesy to help you identify potentially tax-deductible amounts. However, this amount is provided for informational purposes only - it is not reported to the IRS and may differ from the amount you're eligible to claim on your tax return.
 

The amount shown in Box 1 - Mortgage Interest Received from Payer(s)/Borrower(s), reflects the mortgage interest amount and late charges received from the payer of record during the tax year. It does not include prepaid interest, or any interest paid using Homeowner Assistance Fund (HAF) resources. It may also include negative amortization (deferred interest) paid. 

If your loan originated during the tax year, Box 1 may include closing interest paid. 

If your loan was paid off during the tax year, Box 1 may also include:

• Shared appreciation amounts
• Default interest paid
• Prepayment penalties
• Balloon payoff fees

Form 1098 is used to report mortgage interest of $600 or more on a single mortgage during the calendar year. 

For customers receiving mailed statements:
Your year-end tax information will be included with your January billing statement and postmarked no later than January 31 (or the next business day). You should receive it within 7-10 days after mailing. 

For customers enrolled in paperless:
Your year-end tax documents will be available in the Document Center on or before January 31. You'll receive an email notification once they're ready to view or download. 
 

If you don't receive your mortgage interest statement by mail, you can access it online in the Document Center once it's available. 

• For customers not enrolled in paperless delivery, statements are mailed by January 31 (or the next business day). 
• For customers enrolled in paperless delivery, your tax documents will be posted online, and you'll receive an email notification when they're ready. 

You may receive more than one IRS tax form if any of the following occurred during the tax year:

• Loan transfer: If your loan was transferred to a new servicer, you'll receive a statement from both your previous and current servicers, each covering the period they serviced your loan. 
• Refinance: If you refinanced your loan, you'll receive separate statements for each loan number - one for the original loan and one for the new loan. 
• Assumption: If there was a change in borrowers due to a loan assumption, a separate statement may be issued. 
• Corrected form: If the CORRECTED box is checked, it means updates were made to previously reported values. Always refer to the most recent version of the form. 

Statement are mailed or posted online by January 31 or the next business day.