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How will filing bankruptcy impact credit reporting?
We follow the current guidelines from the Consumer Data Industry Association (CDIA) for all bankruptcy filings. The status of the loan at the time of reporting will be furnished monthly along with the current chapter filed. Typically, a bankruptcy filing can reflect on a credit report for 7 to 10 years.
 
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Why aren’t you reporting my mortgage to the credit bureaus after I receive a bankruptcy discharge?
Per CDIA requirements, there will be no credit reporting upon discharge of a chapter 7 bankruptcy if the debt is not reaffirmed. This is because the discharge removes the personal liability for the underlying debt amount. For secured loans discharged through chapter 12 or 13 bankruptcy cases, credit reporting stops if the collateral was surrendered or the lien was avoided.
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How will a bankruptcy discharge affect my monthly account statements?
After the bankruptcy is discharged, we will resume sending statements. However, we will not send statements if the lien was avoided or the property was surrendered in the bankruptcy.
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Is there a personal obligation to repay the amount owed after I receive a chapter 7 discharge?
There is no personal liability for the debt owed; however, a chapter 7 discharge does not eliminate the lien of the mortgage or deed of trust (also known as security instruments). This means that creditors still maintain an interest in the property and can take action to protect that interest.
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Can I still apply for a modification after a bankruptcy discharge?
Yes. We encourage you to ask for assistance if necessary. While it is possible that the bankruptcy discharge eliminated the personal obligation to repay the debt, the lien of the security instrument remains on the property.
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Does bankruptcy affect second mortgages?
Yes. All of the above information regarding discharge and the lien status applies to both first and second mortgage accounts.
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Is there a fee to make a one-time payment?
There is no fee to make a mortgage payment online or in our automated phone system.

When paying by phone with an agent, you may be charged a fee for using this service. The amount of the fee will be disclosed to you for your acceptance before your transaction is completed. Onity Mortgage has a business relationship with the provider of this payment processing service and a portion of the fee will be retained by Onity Mortgage. Please note that you are not required to use this payment service or this payment provider, as we do accept other payment methods that you can use without incurring a fee. You have the right to select your own payment method and provider.

You can also mail a check to the payment processing center listed below:

Payment Processing
P.O. Box 660093
Dallas, TX 75266-0093
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What are some of the common fees?
Click here to view a list of common fees and costs that may be assessed in connection with the mortgage. Actual fee amounts may vary based on the terms of the mortgage documents and applicable state and federal laws and regulations. This list does not include all fees and costs that may be charged, including, but not limited to, non-common costs, foreclosure costs, bankruptcy fees, attorney fees and court costs.
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How do I know when to refinance?
There are many factors that go into a decision to refinance. The first step is determining your financial goals. For example, are you looking to lower your monthly payment, reduce your mortgage term, consolidate bills, or take cash out for home repairs and other expenses? These are all things to be considered. Contact one of our expert sales consultants to discuss your options. You may even qualify for a streamline process that could save you time and money.
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Can I receive a duplicate statement for a previous month?
To view your monthly account statements, log in to your account and access the Document Center. You can view up to 60 months of past account statements. Still need help? Contact us
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