Search Results

We offer several easy and secure ways to make your mortgage payment. Whether you prefer to pay online, by phone, through mail or set up automatic payments – you can choose the option that works best for you. Visit our Ways to Pay page to explore your choices and get started.

Your escrow account will transfer to PHH Mortgage automatically, so there’s nothing you need to do. We’ll continue to manage it for you – that means we’ll make your property tax and insurance payments on time, just like your previous servicer did. You can count on us to keep everything running smoothly.

You don’t need to worry – your previous mortgage servicer should take care of notifying your insurance carrier about the change.

No, your loan terms will stay exactly the same. That means your interest rate, monthly payment, and other key details won’t change. The only difference is that a new company will now handle the day-to-day servicing of your account, like processing payments and providing customer support.

You’ll receive a notification letter from your current mortgage servicer before the transfer happens. This letter will include the date your account will officially move to the new servicer, along with contact details for both companies. That way you’ll know exactly who to reach out to if you have any questions during the transition.

Loan servicing transfers are a normal part of the mortgage industry. This change doesn’t reflect any problem with your account and your loan terms will stay the same. You’ll receive all the details you need to make the transition smooth.

If you’re currently enrolled in automatic payments, please take a moment to review the goodbye letter you received. It will let you know whether your automatic payments will transfer to the new servicer or if you’ll need to set them up again.

No, once your loan transfer is complete, payments must be made to your new servicer. You’ll find their contact and payment information in the goodbye letter we sent you.

No worries – your escrow account will transfer along with your loan. The new servicer will take over managing your tax and insurance payments, so there is no action needed on your part.

If you’re currently on a loss mitigation plan, it will transfer along with your loan. The new servicer will continue to honor and manage your plan, so you won’t need to reapply or start over.