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No worries – if you made a payment to your previous servicer on or after the transfer date, they’ll forward it to us, and we’ll apply it to your account. It might take a few days for the payment to show up but rest assured, we won’t charge any late fees or report negative activity to your credit agencies during the first 60 days after your loan transfer. We’re here to make this transition smooth and stress-free.

We offer several easy and secure ways to make your mortgage payment. Whether you prefer to pay online, by phone, through mail or set up automatic payments – you can choose the option that works best for you. Visit our Ways to Pay page to explore your choices and get started.

You don’t need to worry – your previous mortgage servicer should take care of notifying your insurance carrier about the change.

If you use a bill pay service to make your mortgage payments, you’ll need to update the payee information to make sure your payments go to the right place. Be sure to include your new Onity Mortgage account number.

You can find your account number by:

• Logging into your online account (once registered)
• Checking your Service Transfer Notice
• Reviewing your first monthly statement

Updated Payee Information:
Onity Mortgage
P.O. Box 660093
Dallas, TX 75266-0093

Once updated, your payments will continue smoothly. If you need help, we’re here for you!

Your escrow account will transfer to Onity Mortgage automatically, so there’s nothing you need to do. We’ll continue to manage it for you – that means we’ll make your property tax and insurance payments on time, just like your previous servicer did. You can count on us to keep everything running smoothly.

No need to worry – we’ll take care of that for you. Your insurance carrier will be notified of the change automatically.

Access helpful tools and resources, including easy access to PDF and online forms for common requests