Skip Navigation

Scheduled Maintenance Update: On Sunday, May 24, 2026, from 12:00 am - 7:00 am ET, some features of the website including online forms, documents, payments, and some chatbot services may be temporarily unavailable. Thank you for your patience as we work to improve our services.

Login

FAQ Search Results

Explore by Topics

Found 171 Results

Can I still apply for a modification after a bankruptcy discharge?
Yes. We encourage you to ask for assistance if necessary. While it is possible that the bankruptcy discharge eliminated the personal obligation to repay the debt, the lien of the security instrument remains on the property.
Yes. We encourage you to ask for assistance if necessary. While it is possible that the bankruptcy discharge eliminated the personal obligation to repay the debt, the lien of the security instrument remains on the property.

/FAQ/Special-Situations/Can-I-still-apply-for-a-modification

Does bankruptcy affect second mortgages?
Yes. All of the above information regarding discharge and the lien status applies to both first and second mortgage accounts.
Yes. All of the above information regarding discharge and the lien status applies to both first and second mortgage accounts.

/FAQ/Special-Situations/Does-bankruptcy-affect-second-mortgages

Is there a fee to make a one-time payment?
There is no fee to make a mortgage payment online or in our automated phone system. When paying by phone with an agent, you may be charged a fee for using this service. The amount of the fee will be disclosed to you for your acceptance before your...
There is no fee to make a mortgage payment online or in our automated phone system.

When paying by phone with an agent, you may be charged a fee for using this service. The amount of the fee will be disclosed to you for your acceptance before your transaction is completed. Onity Mortgage has a business relationship with the provider of this payment processing service and a portion of the fee will be retained by Onity Mortgage. Please note that you are not required to use this payment service or this payment provider, as we do accept other payment methods that you can use without incurring a fee. You have the right to select your own payment method and provider.

You can also mail a check to the payment processing center listed below:

Payment Processing
P.O. Box 660093
Dallas, TX 75266-0093

/FAQ/Payments/General/Is-there-a-fee-to-make-a-one-time-payment

What are some of the common fees?
Click here to view a list of common fees and costs that may be assessed in connection with the mortgage. Actual fee amounts may vary based on the terms of the mortgage documents and applicable state and federal laws and regulations. This list does...
Click here to view a list of common fees and costs that may be assessed in connection with the mortgage. Actual fee amounts may vary based on the terms of the mortgage documents and applicable state and federal laws and regulations. This list does not include all fees and costs that may be charged, including, but not limited to, non-common costs, foreclosure costs, bankruptcy fees, attorney fees and court costs.

/FAQ/Other-Common-Questions/What-are-some-of-the-common-fees

How do I know when to refinance?
There are many factors that go into a decision to refinance. The first step is determining your financial goals. For example, are you looking to lower your monthly payment, reduce your mortgage term, consolidate bills, or take cash out for home...
There are many factors that go into a decision to refinance. The first step is determining your financial goals. For example, are you looking to lower your monthly payment, reduce your mortgage term, consolidate bills, or take cash out for home repairs and other expenses? These are all things to be considered. Contact one of our expert sales consultants to discuss your options. You may even qualify for a streamline process that could save you time and money.

/FAQ/Other-Common-Questions/How-do-I-know-when-to-refinance