No worries – if you made a payment to your previous servicer on or after the transfer date, they’ll forward it to us, and we’ll apply it to your account. It might take a few days for the payment to show up but rest assured, we won’t charge any late fees or report negative activity to your credit agencies during the first 60 days after your loan transfer. We’re here to make this transition smooth and stress-free.

We offer several easy and secure ways to make your mortgage payment. Whether you prefer to pay online, by phone, through mail or set up automatic payments – you can choose the option that works best for you. Visit our Ways to Pay page to explore your choices and get started.

Your escrow account will transfer to PHH Mortgage automatically, so there’s nothing you need to do. We’ll continue to manage it for you – that means we’ll make your property tax and insurance payments on time, just like your previous servicer did. You can count on us to keep everything running smoothly.

You don’t need to worry – your previous mortgage servicer should take care of notifying your insurance carrier about the change.

No, your loan terms will stay exactly the same. That means your interest rate, monthly payment, and other key details won’t change. The only difference is that a new company will now handle the day-to-day servicing of your account, like processing payments and providing customer support.