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Why is the payoff amount higher than the principal balance?
In addition to the unpaid principal balance, the payoff quote shows the interest due and any outstanding fees and expenses. These may include late charges, tax or insurance advances, recoverable balances, attorney fees, payoff-related fees, etc.
In addition to the unpaid principal balance, the payoff quote shows the interest due and any outstanding fees and expenses. These may include late charges, tax or insurance advances, recoverable balances, attorney fees, payoff-related fees, etc.

/FAQ/Payoffs/Why-is-the-amount-of-payoff-higher-than-the-princi

Once the account is paid in full, when will I receive a refund for my escrow account balance?
After we make any required escrow disbursements, we will refund the remaining escrow balance. We will send the refund check to the mailing address on file. Please allow 20 business days to receive the refund check.
After we make any required escrow disbursements, we will refund the remaining escrow balance. We will send the refund check to the mailing address on file. Please allow 20 business days to receive the refund check.

/FAQ/Payoffs/Once-my-loan-is-paid-in-full-when-will-I-receive

Once my account is paid in full, when will we get our PMI/Hazard refund?
We will send a check for the PMI or hazard insurance refund to the mailing address on file within 20 days. Please allow additional time for mailing.
We will send a check for the PMI or hazard insurance refund to the mailing address on file within 20 days. Please allow additional time for mailing.

/FAQ/Payoffs/Once-my-loan-is-paid-in-full-when-will-we-get-our

How long before I get my loan documents back after payoff?
We will send the loan documents within 90 days after payoff. 
We will send the loan documents within 90 days after payoff. 

/FAQ/Payoffs/How-long-before-we-get-our-loan-documents-back-aft

Can I request a payoff quote for a date in the future?
Our system can generate a payoff quote with a good-through date up to 30 days in the future. 
Our system can generate a payoff quote with a good-through date up to 30 days in the future. 

/FAQ/Payoffs/Can-I-request-a-payoff-for-a-date-several-months-f