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Can I mail in my payment?
You can mail a mortgage or HELOC payment to the processing center listed below:

Payment Processing
PO Box 660093
Dallas, TX 75266-0093
 
You can mail a mortgage or HELOC payment to the processing center listed below:

Payment Processing
PO Box 660093
Dallas, TX 75266-0093
 

/FAQ/Payments/Ways-to-Pay/Can-I-mail-in-my-payment

When will my Autopay draft?
Payments will draft from your bank account on the date included in the confirmation letter we sent when you set up Autopay. If your scheduled draft falls on a weekend or holiday, your payment will draft on the next business day.
Payments will draft from your bank account on the date included in the confirmation letter we sent when you set up Autopay. If your scheduled draft falls on a weekend or holiday, your payment will draft on the next business day.

/FAQ/Payments/Autopay/When-will-my-Autopay-draft

Can I pay additional principal with my Autopay?
Yes. Additional principal payments can be drafted on each draft along with your regular payment.  You can also schedule a one-time principal payment after your regular draft by visiting the Make a Payment section under Payment. The amount will...
Yes. Additional principal payments can be drafted on each draft along with your regular payment. 

You can also schedule a one-time principal payment after your regular draft by visiting the Make a Payment section under Payment. The amount will automatically draft from your bank account. You can also make additional principal payments by check. You can mail a mortgage or HELOC additional principal payment to the processing center listed below:

Payment Processing
P.O. Box 660093
Dallas, TX 75266-0093
 

/FAQ/Payments/Autopay/Can-I-pay-additional-principal-with-my-Autopay

If I don’t make my mortgage payment on time, will I be reported to the credit bureaus?
Payments are typically due on the first day of each month, however, you may have a grace period before a late charge is assessed. If your payment is not received by the last business day of the month, you may be reported to the credit bureaus. 
 
Payments are typically due on the first day of each month, however, you may have a grace period before a late charge is assessed. If your payment is not received by the last business day of the month, you may be reported to the credit bureaus. 
 

/FAQ/Payments/General/Will-I-receive-any-confirmation-informing-me-when

Why was my Autopay draft delayed?
If the draft day falls on a weekend or holiday, your payment will be drafted the next business day.
If the draft day falls on a weekend or holiday, your payment will be drafted the next business day.

/FAQ/Payments/Autopay/Why-was-my-Autopay-draft-delayed