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Is there a fee to request a payoff quote?
Depending on the account characteristics, a payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law. If the fee applies, it will be included in the payoff quote.
Depending on the account characteristics, a payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law. If the fee applies, it will be included in the payoff quote.

/FAQ/Payoffs/Is-there-a-fee-to-request-a-Payoff-Quote

How much coverage do I need for flood insurance?
Flood insurance requirements are established by the Federal Deposit Insurance Corporation (FDIC).  For specific information about your flood insurance coverage, please contact our Insurance Department directly at 1-888-882-1855. They are available...
Flood insurance requirements are established by the Federal Deposit Insurance Corporation (FDIC). 

For specific information about your flood insurance coverage, please contact our Insurance Department directly at 1-888-882-1855. They are available Monday through Friday from 8:00 am to 9:00 pm and Saturday from 8:00 am to 5:00 pm, ET.
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/FAQ/Escrow/Insurance/How-much-coverage-do-I-need-for-flood-insurance

I have proof I am not in a required flood zone. What can I do?
You can upload the documentation to our MyCoverage website. You can also send it by fax to 1-937-525-4210, Attn:  Flood.
You can upload the documentation to our MyCoverage website. You can also send it by fax to 1-937-525-4210, Attn:  Flood.

/FAQ/Escrow/Insurance/I-have-proof-I-am-not-in-a-required-flood-zone

Can we remove the mortgage company name from the loss draft check?
No; Onity Mortgage must be listed on all loss draft checks.
No; Onity Mortgage must be listed on all loss draft checks.

/FAQ/Escrow/Insurance/Can-we-remove-the-mortgage-company-name

How do I provide my insurance policy information?
You can upload the insurance policy information to our MyCoverage website or email it to MortgageFamily@MyCoverageInfo.com. You can also fax the information to 1-937-525-4210.
You can upload the insurance policy information to our MyCoverage website or email it to MortgageFamily@MyCoverageInfo.com. You can also fax the information to 1-937-525-4210.
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/FAQ/Escrow/Insurance/How-do-I-provide-my-insurance-policy-information