If you have exhausted the allowable forbearance plan time period or you are on a forbearance plan, your financial hardship has been resolved and you are now ready to resume making monthly mortgage payments, we will need some information from you to start the process. The below questionnaire will allow us to evaluate the options that are available and best for your situation. Once we receive your submission, we will mail you the plan details or follow up with you if we need more information. You may also call us at 1-800-936-8705 to start the payment resumption process.
Please know we are working as quickly as possible, and it may take up to 10 days to receive the documentation or follow-up call.
Please do not submit this form more than once. If you have previously submitted this form and need to make changes, please call us at 1-800-936-8705. PHH will only review the initial request through this web form for Post COVID-19 Forbearance Relief Options.