Helping Homeowners
Is What We Do!

warning If you have been affected by a natural disaster, we will help you through these difficult times. Please call us at 1-800-936-8705 to understand and start the process. Helping Homeowners is What We Do! right arrow

Learn More next arrow


PHH Mortgage and its employees want you to know that we are here for you in the event it is not possible to make the monthly mortgage payment due to the Coronavirus (COVID-19) pandemic. Although the national emergency and assistance requirements under the CARES ACT have expired as of April 10, 2023, we may still have assistance options available.

To Apply for Assistance:  
If you've experienced a financial hardship resulting from COVID-19 or any other reason Click here to be taken to our Homeowner's Assistance page to get started.

A Mortgage Assistance Application can also be completed by contacting our Customer Care Center toll-free at 1-800-449-8767, Monday through Friday, 8:00 am to 9:00 pm EST and Saturday 8:00 am to 5:00 pm EST.

After we receive the application, we will reach out as quickly as possible to let you know of the assistance options that may be available. If you can make the monthly payments, please continue to do so during the review. 
Forbearance Plan Overview

Learn about forbearance plans available to borrowers experiencing a temporary hardship.

At the End of Forbearance

Learn more about what options may be available before your forbearance plan expires.

COVID-19 Frequently Asked Questions

Learn more about homeowners' assistance options if you’ve experienced a financial hardship resulting from COVID-19 or any other reason.

Homeowners Assistance

If you are having trouble making your monthly mortgage payment, PHH Mortgage can help. There are options available that may allow you to keep your house by making your payments more affordable. 

Need Help

Contact Us

Need Help

Contact Us