Yes. You can make a payment for free 24 hours a day, 7 days a week online or using our automated phone system at 1-800-449-8767. 

All payments processed by 11:59 pm ET on a business day will reflect on the account on the date the payment was made. Payments processed on non-business days will reflect on the next business day. 

In order to obtain a payoff statement on a Home Equity Line of Credit (HELOC) account, all required borrowers must complete and return the Authorization to Close Out form. This form can be faxed to 1-856-917-2700 or mailed to:

Onity Mortgage
PO Box 24736
ATTN: SV24
West Palm Beach, FL 33416.

Upon receipt of the completed Authorization to Close Form, a payoff statement will be issued within 4 business days.

To close your HELOC, please complete and sign the Authorization to Close Home Equity Line of Credit form and return to the fax or mailing address listed below. Once your account is paid in full and closed, we will automatically process a lien release.

A request to release the lien is not required, but you can send one by email, fax or mail:

Email: CustomerCare@MortgageFamily.com

Fax: 856-917-2700

Mail:
Onity Mortgage
PO Box 24736
Attn: SV24
West Palm Beach, FL 33416

Autopay is the easiest way to pay.  Just set it, forget it, and you could save money. We have several Autopay options. Click here to learn more about each one and how to enroll.  For other ways to pay your mortgage, click here. 
 

Yes. Additional principal payments can be drafted on each draft along with your regular payment. 

You can also schedule a one-time principal payment after your regular draft by visiting the Make a Payment section under Payment. The amount will automatically draft from your bank account. You can also make additional principal payments by check. You can mail a mortgage or HELOC additional principal payment to the processing center listed below:

Payment Processing
P.O. Box 660093
Dallas, TX 75266-0093