If you have been affected by a natural disaster, we will help you through these difficult times. Please call us at 1-800-936-8705 to understand and start the process. Helping Homeowners is What We Do! right arrow

Learn More
Homeowner's Assistance

Having trouble paying your mortgage? You may be eligible for mortgage assistance options.

Learn More right arrow
Helpful Resources

Access helpful tools and resources, including easy access to PDF and online forms for common requests. 

Learn More right arrow
Payment Options

We offer multiple flexible ways to make your payment - choose the one that's right for you.

Learn More right arrow
New Customers

We’re glad you are here, and we want to make your transition as easy as possible.

Learn More right arrow
color-wheel
Loan Options
right arrow
color-wheel
Loan Options
right arrow
color-wheel
Loan Options
right arrow
color-wheel
Loan Options
right arrow

Welcome to MortgageQuestions.com

Video

Helping homeowners and communities is what we do. PHH Mortgage is committed to helping our customers save money, build equity and, most importantly, stay in their homes.

PREFER TO PHONE IN YOUR PAYMENT?

Make a one-time payment anytime by phone at 1-800-449-8767 - it's quick and easy!

HAVING TROUBLE PAYING YOUR MORTGAGE?
Learn more about your options or get started today.

Newly Upgraded MortgageQuestions Mobile App

All of your loan information in one app.

Download or upgrade to the latest version today. We've completely redesigned our mobile app interface. Enjoy simpler and more intuitive navigation, improved functionality and other mobile-friendly enhancements. Managing your account on the go has never been easier! 

Apple Store Google Play Store
1-800-449-8767

1-800-449-8767

Helpful Information

View All Articles

This is a carousel with several slides summarizing different articles. Use Next and Previous buttons to navigate, or select the link at the bottom of each slide to open the article.

Taxes and Year-End

Learn more about when you'll receive your Form 1098 or refer to the Taxes and Year-End Frequently Asked Questions for more details. 

Tips to Secure Yourself and Your Account

Learn how to secure your money and personal information to protect against fraud. 

Trouble Accessing Documents?

Understand how to access PDF documents from our website on various devices.

Upgrade Your Online Experience

We delight our customers with caring service and innovative home-ownership solutions. Upgrade your online experience in 3 easy steps! 

Understanding Escrow

An escrow account is money set aside from your monthly mortgage payment to pay expenses related to property taxes and insurance. 

Paperless

When you choose to go paperless, you can access 36 months of account history anytime.

Transfer FAQs

Find answers to frequently asked questions about loan transfers.

Online Account Setup

Take advantage of these helpful services to better manage your account.