If you have been affected by a natural disaster, we will help you through these difficult times. Please call us at 1-800-936-8705 to understand and start the process.
Helping Homeowners is What We Do!
Your mortgage account transfers to PHH Mortgage |
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Your account is active in our systems and you can set up an online account
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Payment Availability |
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First Billing Statement mailed |
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Notice of Servicing Transfer letter mailed |
Please refer to our FAQ’s for additional information.
Important First Billing Statement Information
The first billing statement received from PHH may show two payments due for March & April if the monthly payment for March hasn’t been made, or March’s payment was made but not processed before the first billing statement was generated.
If March’s monthly payment was already made, not to worry. Payment processing times take a little longer than normal due to the transfer process with your prior servicer. We’ll make sure the current month’s payment gets processed
as quickly as possible. Late fees will not be assessed, and your credit is not impacted negatively. Check out ways to pay your mortgage or register
and login to your account for updates and set up AutoPay and never miss a payment.
Our mortgage professionals are here to help.
Customer Service - General Servicing Inquiries and Assistance - Toll-Free - 1-877-744-2514
Customer Service - Website Support - Toll-Free - 1-833-862-0732
Monday through Friday, 8:00 a.m. – 9:00 p.m. Eastern Time
Saturday, 8:00 a.m. to 5:00 p.m. Eastern Time